Books the job.
Relay checks your availability and drops confirmed jobs straight into your calendar, with the customer's details attached.
AI phone receptionistNever miss a call.
Never miss a call.
Never miss a job.
Relay answers the phone in your business voice, books the job while you are on the tools, and texts you who called and why.
Australian numbers. Live in a couple of days. Cancel anytime.
The cost of a missed call
Every call you miss is a job someone else booked.
You cannot answer the phone with your hands full. So the call rings out, the customer moves on, and you never even know it happened.
1 in 4
calls to a small business go unanswered when the owner is on a job.
8 in 10
callers will not leave a voicemail. They ring the next business instead.
$0
is what a missed call is worth. The job goes to whoever picked up.
Figures are illustrative of common small-business call patterns, not a guarantee.
How it works
Live in a couple of days. Then it just runs.
- 01
Forward your number.
Keep the number your customers already know. Point missed or after-hours calls to Relay in a couple of minutes with your carrier. Nothing to install.
- 02
Relay answers in your voice.
It greets callers as your business, answers your common questions, quotes your prices, and books the job straight into your calendar.
- 03
You get the message.
The moment the call ends you get a text with who rang, what they wanted, and what Relay did about it. No dashboard to babysit.
What it does
A front desk that never takes a smoko.
Answers the usual questions.
Hours, service area, pricing, what you do and do not take on. It answers the way you would.
Takes a proper message.
Name, number, and what they actually need, texted to you the second the call ends.
Escalates the urgent ones.
A burst pipe at 6pm is not a callback tomorrow. Relay flags the ones that cannot wait.
Works after hours.
Nights, weekends, and while you are on the tools. The phone is always answered.
Pricing
One flat monthly fee. Cheaper than a missed job.
Pick a plan by how much calling your business gets. Every plan answers in your voice and texts you after each call.
Starter
Never miss a call.
$99/month
$99 one-off setup · 500 talk minutes
Get Starter- One AI receptionist, one number
- Answers in your business voice
- Takes a message, texts you who called and why
- 500 talk minutes a month included
Pro
Most popularBook more jobs.
$249/month
$199 one-off setup · 1,500 talk minutes
Get Pro- Everything in Starter
- Books jobs straight into your calendar
- Answers your FAQs and quotes
- 1,500 talk minutes a month included
Premium
Front desk on autopilot.
$499/month
$299 one-off setup · 5,000 talk minutes
Get Premium- Everything in Pro
- Priority routing and escalation to your team
- Custom scripts and multiple locations
- 5,000 talk minutes a month included
Prices in AUD, exclusive of GST. Extra talk minutes are billed as you go. No lock-in contract.
Questions
The things people ask us.
How long until it is live?
A couple of days. We set up your number, load your hours, services, pricing and the way you like to answer, then you forward your calls. We test it with you before it goes live.
Do I get an Australian number?
Yes. Relay runs on a local Australian number. Your callers hear a local line answered as your business, not an overseas call centre.
What happens to my current number?
You keep it. You forward missed or after-hours calls to Relay through your carrier, so customers ring the same number they always have. You can point every call to Relay, or only the ones you miss.
Does it actually sound human?
It holds a natural back-and-forth, understands what the caller wants, and answers in your business voice. It is upfront that it is Relay taking the call, because pretending otherwise is a bad look and against the rules.
Can I cancel anytime?
Yes. No lock-in contract. Give us a month's notice and we will hand your number arrangement back. The setup fee is a one-off.
What if Relay cannot help a caller?
It takes a message and texts you straight away, or escalates the urgent ones to you or your team. You are never the last to know.